![]() ![]() ![]() In the case of warranty returns, goods must be clean and free from dirt to comply with the current Health and Safety Regulations. All return postage charges must be met by the customer, unless he or she is returning the goods due to a fault. No goods are supplied on approval, and goods supplied for business use are excluded.īefore returning goods to us, you must notify us, by telephone on 01953 714091, or by email recommend that items being returned be sent via insured, trackable delivery for your protection. We will provide a refund or exchange within 30 days of receiving the returned goods. The 90 days start from the day of dispatch, but as a minimum includes a period of 7 working days from the day after delivery to you as the permitted cancellation period. ![]() Items that have been assembled cannot be returned, even if disassembled. The Shelburne Country Store.Should you find that the goods you've purchased from us are unsuitable, they can be returned for a prompt refund or exchange if they are received back at the address below within 90 days, in new, unusued condition, with the original packaging, labelling and Swallow Aquatics receipt. We are the original General Store, and even now after 160 Years we are still the best place to shop for that hard to find item! Give us a try, check out our amazing collection of Candy, Candles, Cosmetics, Lamps, Toys, Linens and More. We try to ship everything within 24 hours, and we can include a gift message for free. ![]() Everything comes right off our sales floor (or that of our Christmas Store right up the street). If you aren't lucky enough to be able to visit, we have spent the last 10 years trying to put everything we sell online here. If you are in the area, feel free to stop by (directions available on the bottom of the page). We make all of our own Fudge (at least 20 Flavors available daily), and Springtime through Halloween we serve Real Maple Creemees (Soft Serve Ice cream made with real Maple Syrup to you Flat-Landers) The entire store consists of 7 rooms filled with treasures of all types, from our Clothing room (it used to be a Gasoline Station back in 1905) to our Christmas Room filled with the amazing sounds of our Original Porter Music Box playing in the background. ![]()
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